The pleasant working atmosphere, the variety in the work and the substantive depth of their tasks.
These are the things that employees in the travel industry are most pleased with.
Four out of five industry colleagues (81 percent) consider working with travel to be the best aspect of their job, followed by making people happy (67 percent).
This is evident from an image study into working in the travel sector, carried out on behalf of Reiswerk.
The survey, which was conducted among the Dutch workforce and employees from the travel industry, offers insights that can strengthen the position of the travel industry in the labor market.
The Dutch workforce also sees varied work, the opportunity to mean something to others and a pleasant working atmosphere as characteristics of a career in the travel industry.
These insights provide employers with excellent opportunities to get potential employees excited about the sector, says Reiswerk.
At the same time, there are also areas for improvement that the sector can respond to.
Although there is sometimes the perception that working in the travel industry is associated with low pay, irregular working hours and a lot of travel, in practice this often turns out not to be the case.
For example, many positions in the travel industry do not have frequent travel movements or changing working hours.
This provides space to dispel these misconceptions and better communicate the benefits of the industry.
In addition, current employees see opportunities for further improvement, such as an even more attractive salary and more clarity about career opportunities.
This is an opportunity for employers to work on strengthening their (secondary and tertiary) employment conditions and thus further increase their appeal to talent.
‘This research gives us valuable insights into how working in the travel industry is seen and experienced,’ says Esther Gathier, manager of Reiswerk.
“With this knowledge, we can better respond to the needs and expectations of both current and potential employees, and thus position the travel industry even more strongly as an attractive employer.” Of the entire workforce, 28 percent are considering a career in the travel industry.
Especially for people between the ages of 25-34, often living in urban areas, the travel industry is interesting because of the adventure, variety and opportunity to make people happy, says Gathier.
“Nearly half of potential employees see roles in the travel industry that match their qualifications, and 43 percent think specific training is needed. An opportunity for Reiswerk to draw even more attention to the versatility of the sector and the career opportunities, even without tourism training, through targeted labour market communication.’ Stichting Reiswerk is the partnership of ANVR and the trade unions FNV and CNV and is involved in labour market development, training and information about employment conditions and the collective labor agreement in the travel industry.
The aim is to ensure that there are enough future-proof, qualified employees. (Photo Shutterstock).
